Terms and Conditions
Effective Date: January 30th, 2025
Welcome to APInnovator.com ("Company," "we," "our," or "us"). These Terms and Conditions govern your access to and use of our SaaS platform. By accessing or using our services, you agree to abide by these terms.
Users must provide accurate and up-to-date information when creating an account, including their name, business details, email address, and phone number. Users are responsible for maintaining the confidentiality of their account credentials. Access to certain features may be restricted based on subscription level or service agreements.
Users retain ownership of the data they input into the platform. However, any custom software integrations or proprietary tools developed by us remain our intellectual property. Some services require subscription payments, while others are billed separately via invoice. Users will be informed of their payment model upon sign-up.
Our platform integrates with third-party services, some of which are essential for its functionality. Additionally, we perform various API calls to generate end products and enhance service offerings. Users acknowledge that third-party APIs may process certain data, and we are not responsible for third-party handling of such information. Service disruptions or errors caused by third-party integrations are beyond our liability. API usage limits and data ownership of API-generated content will be defined in individual service agreements; if not specified, ownership remains with the customer.
User data will be retained for 90 days following contract termination as a backup measure, allowing users to reactivate their accounts if needed. Customers will be notified when their contract ends and informed about this retention period. Data deletion requests will be reviewed and granted based on service-specific considerations.
We will provide advance notice of any known service interruptions. Support is available via email during standard business hours (Central Standard Time), with response times varying based on service agreements. While we strive for uninterrupted service, we do not guarantee uptime and are not liable for financial losses due to downtime, technical failures, or third-party disruptions.
Disputes will first be addressed through mutual agreement. If a resolution cannot be reached, arbitration will be pursued as the next step. These terms are governed by U.S. law, but they are structured to accommodate international users where applicable.
Our services are intended for business use only and are not designed for individuals under 18. By using APInnovator.com, you confirm that you are 18 years or older.
Privacy Policy
Effective Date: January 30th, 2025
We collect the following information: users' names, business details, email addresses, and phone numbers, along with customer data entered by our clients. Additionally, we may collect tracking data through cookies and analytics, subject to confirmation. This information is used to operate and manage our services, facilitate third-party integrations, and enhance platform performance and customer support.
User data is not shared with third parties, except for integrated service providers essential to our platform’s functionality. We implement industry-best security practices to protect user data. In the event of a security breach, affected users will be notified as soon as we confirm and establish a response plan. Notifications will be sent via email, text, or dashboard alerts, depending on the contact information provided by users.
Certain customer data may not be transferable if it is tied to our proprietary software. User data is retained for 90 days post-contract. Users may request copies of their data or deletion, although such requests will be evaluated based on service-specific dependencies. Data will not be retained beyond 90 days, and any deletion before that period will be reviewed based on circumstances.
While our policies are governed primarily under U.S. law, we strive to align with international data protection regulations where applicable. For further inquiries, please contact [email protected]
FAQS
How do we get started?
Simply fill out the form in our Contact Us section and we'll get back to you to schedule a 30-minute session to understand your business needs. During the meeting, we’ll address your key concerns, come with with follow-up questions if applicable and provide a detailed quote and timeline within 3 business days.
How long does it take to impletement a solution?
Timing will depend on the kind of service and solution being implemented. After the first meeting and a follow-up session we'll provide a clear timeline and a detailed quote.
What kind of support do you provide after implementation?
We offer ongoing maintenance and support services to ensure that your system remains functioning perfectly and stays up-to-date. Our goal is to build long-term relationships with our clients, and our maintenance services are an integral part of that commitment to your success.
How do you ensure minimal disruption to our operations during implementation?
We ensure minimal disruption by planning carefully around your workflows and schedules. If needed, we also work after hours or test solutions in a controlled environment before releasing changes, so your operations stay on track.
How flexible are you with the pricing and solutions?
We’re highly flexible with both pricing and solutions. Our services are tailored to fit your specific needs and budget, ensuring you get the best value without compromising quality.
2232 Dell Range Blvd, Cheyenne WY 82009